Terms of use

My Succession Wealth – Website Terms of Use

These terms set out the way in which you use our website “My Succession Wealth”. Use of our site includes, amongst other things, accessing, browsing, and using interactive features on our site.

Please read these terms carefully before you start using our site.

By using our site, you confirm that you accept these terms of use and agree to comply with them. We reserve the discretion to amend these website terms from time to time without any notice. 

 

Summary of terms

  1. Accuracy of information
  2. Advice
  3. Security
  4. Service
  5. Privacy & Cookies
  6. Digital Signatures

 

1. Accuracy of information

1.1 - Values displayed may differ between ‘My Succession Wealth’ and any Provider online statements due to timings at which prices are taken or systems updated, where values have been rounded to the nearest pound or, where a data feed has failed to update due to a technical issue.

1.2 - Whilst reasonable efforts have been made to ensure that the values displayed on this screen are accurate, due to the nature of the different information sources and timing of valuations, we are unable to guarantee that these valuations accurately reflect the value of your holdings. The items shown on this Valuation should be verified and your Adviser notified promptly of any discrepancy.

  • 1.2.1. - Prices are quoted as at close of business on the date the fund values (valuation date).
  • 1.2.2. - If the valuation date falls on a non-business day, the prices quoted will be those as at the close of business on the last business day before the valuation date.
  • 1.2.3. - Where the valuation date is set to today's date, prices are quoted as at close of business on the last business day.

1.3 - All quoted securities are valued at the last traded price on the relevant stock exchange as obtained from the Morningstar information service. Assets that are held and valued in other currencies have been converted to sterling using the Morningstar conversion rates. Unquoted securities are valued at prices obtained from accredited sources.

  • 1.3.1 - Securities and Portfolios whereby the value is provided via a data feed, the unit holdings and prices for each fund will be regularly updated automatically (the frequency of which may vary from provider to provider).
  • 1.3.2 - Securities and Portfolios where the value is not provided to us via an automatic data feed, only unit prices will be automatically updated, and the number of units held in each fund(s) will be updated manually within your annual review.

1.4 - Contributions and withdrawals are recorded on the day the trade is executed. Where contribution and withdrawals have been executed, these will be reflected in the total value displayed on your client portal dashboard but will not be visible as individual transactions.

 

2. Advice

2.1 - The value of your investments can go down as well as up, and you could get back less than you originally invested.

2.2 - All investments involve a degree of risk of some kind. Past performance or any yields quoted should not be considered reliable indicators of future events.

2.3 - This website is not advice to invest. It does not provide advice based on your individual circumstances.  Rather this website aims to provide information to help you make your own informed decisions.  Please contact your advisor for more details of if you have questions about your investments. 

 

3. Security

3.1 - You must take reasonable security precautions to keep your account safe when using ‘My Succession Wealth’ including:

  • 3.1.1. – not using a password or other security details which may be easy to guess, such as your date of birth;
  • 3.1.2 - memorising security details;
  • 3.1.3 - only providing security details to us when asked through 'https://succession.myfinance-hub.co.uk/' (we will ask for details if you call us or if we call you but will never ask for them over email or SMS);
  • 3.1.4 - only responding to an email or accessing ‘My Succession Wealth’ through a link on an e-mail if you are confident it came from us. To check if the links in an e-mail are genuine hover your mouse over the link or complete a long press if using mobile/tablet. The website address in a link sent from us should always begin with ‘https://www.successionwealth.co.uk/;
  • 3.1.5 - ensuring any information shown or stored on your device is kept secure, that the device is locked when you are not using it and that you log out when exiting the service. If you are accessing our website from a shared computer (i.e. one that you do not have sole use of) it is important that you log out of the website when you have finished, otherwise, others may gain access to your login details;
  • 3.1.6 - protecting your device with up-to-date anti-virus and firewall software;
  • 3.1.7 - not accessing your account from a device using public WI-FI;
  • 3.1.8 – if you download any documents to a machine from the secure messages area you are responsible for ensuring they remain secure. We recommend not downloading documents on public computers. (internet cafes, libraries etc…);

3.2 - If you know or suspect that anyone other than you know your login details or password, you must notify your Succession Wealth office as soon as possible. We have the right to disable any user login details or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

 

4. Service

4.1 - Our site is made available free of charge.

4.2 - ‘My Succession Wealth’ is a 24/7 service but occasionally repairs, updates and maintenance on our systems may mean some or all the services aren’t available or may be slow for a short time. We will endeavour to inform you of site unavailability, but this may not always be possible.

4.3 - Our website is designed to work with current versions of the most popular web browsers. The website may not display properly if you are using an old version of an internet browser. For your own security and to give you the best possible browsing experience we recommend that you always use the latest version on a trusted browser.

 

5. Privacy & cookies

5.1 - We take privacy very seriously and therefore urge you to read our Privacy notice very carefully as it contains important information about the data we collect about you, what we do with that data and who your data will be shared with. 

5.2 – Clients who engage with Succession Wealth through a joint Letter of Engagement (LoE) will have access to view each other’s client information within ‘My Succession Wealth’, unless the client advisor is informed otherwise. Should you wish to amend this at any time please contact your client advisor as soon as possible.

5.2 - Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a positive experience when you browse our website and allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies. Our Cookie policy describes how we use them.

 

6. Digital signatures

6.1 - We offer digital signature as an alternative to signing a physical document. This facility comes with the following terms and conditions:

  • 6.1.1 - By selecting "I accept terms & conditions and would like to sign this document" button, you are signing the Agreement electronically. You agree your electronic signature is the legal equivalent of your manual/handwritten signature on the Agreement.
  • 6.1.2 - By selecting "I accept terms & conditions and would like to sign this document " using any device, means or action, you consent to the legally binding terms and conditions of the Agreement.
  • 6.1.3 - You agree that your signature on the document (hereafter referred to as your "Digital signature") is as valid as if you signed the document in writing.
  • 6.1.4 - You agree that no certification authority or other third party verification is necessary to validate your Digital signature, and that the lack of such certification or third party verification will not in any way affect the enforceability of your Digital signature or any resulting agreement between you and Succession Wealth Ltd.
  • 6.1.5 - You are also confirming that you are the client authorised to enter into the Agreement.